Shipping Policy | DUCAPS
At DUCAPS, we are dedicated to ensuring that your orders are delivered promptly, safely, and with complete transparency. Please review our shipping policy below for details on how your order is processed and delivered.

Order Processing Time:
All orders are processed within 24 hours of purchase (excluding weekends and public holidays).

Once your order is processed and dispatched, you will receive a confirmation email with tracking details.

Shipping Zone:

United States

Delivery Time & Rates

We offer two shipping options based on your preferred delivery speed and package weight:

Economy Shipping

  • Delivery Time: 5 to 8 business days

  • Rates:

    • $4.90 for orders between 0 lb – 5 lb

    • $19.90 for orders between 5 lb – 70 lb

Standard Shipping

  • Delivery Time: 3 to 4 business days

  • Rates:

    • $6.90 for orders between 0 lb – 1 lb

    • $9.90 for orders between 1 lb – 5 lb

 

Shipping Couriers:
We partner with trusted shipping providers to ensure fast and reliable delivery:

  • USPS
  • UPS
  • FedEx
  • DHL Express

Tracking Your Order:
You will receive a tracking number by email once your order has been shipped.

You can use this tracking number on the respective courier’s website to monitor your shipment.

If you do not receive tracking information within 24 hours, please contact us at info@ducaps.com.

Delivery Issues:
Please ensure your shipping address is entered correctly at checkout. We are not responsible for:

Delays due to incorrect or incomplete addresses

Failed delivery attempts due to absence at the delivery location

Lost or stolen packages after confirmed delivery

If your package is significantly delayed or lost in transit, please contact us and we will assist you with a resolution.

Contact Us
If you have any questions or concerns about shipping, feel free to reach out to our customer service team:

Business Address: 94 Laurel Drive, Dover Delaware 19901, United States

Email: info@ducaps.com

Phone: +1 917 803 3818

Our Features

Get familiar with our innovative, creative and trendy baseball caps

1. Exclusive

We are an exclusive baseball cap supplier bringing a new item in the marketplace.

2. Special Editions

We manufacture special edition 3D style caps of your favorite city.

3. 3D Logo

Our baseball caps feature a free floating 3D logo on the front of the baseball cap.

4. Innovative

Our 3D baseball caps are patented and brand new to the market.

5. Trendy

Be one of the first to wear a 3D baseball cap and show your style.

6. High Quality

We seek to provide the most unique and creative blends of urban headwear in highest qality.